after sales services
Experience unparalleled support and satisfaction with our dedicated after-sales services.
Ensure sustained satisfaction with our After-sales services
At L'azurde Industrial center experience peace of mind with our comprehensive after-sales services. From timely support to expert guidance, we're dedicated to ensuring your satisfaction and success long after the sale.
Swift Response
Experience unparalleled post-purchase support with our company's swift and responsive after-sales service.
Dedicated after sales
support team
Our dedicated customer support team address inquiries, provide assistance, and offer solutions promptly.
Resources
Availability
Maintain an inventory of essential resources such as spare parts, tools and materials.
Warranty
Management
Efficiently handle warranty claims, ensuring a smooth process for customers in case of any defects or issues covered by warranty.
FAQs
Find answers to frequently asked questions by our customers.
How do I place an order?
To place an order, simply select the desired products or services and request a quotation. Our team will promptly reach out to provide you with a detailed quote and confirm your order. Alternatively, feel free to contact us directly through our communication channels for immediate assistance.
What payment methods do you accept?
We accept a variety of payment methods, including Bank transfer, cheques, POS, and the option for cash on delivery for your convenience.
How long does shipping take?
The shipping duration varies based on factors such as product type, customer location, and stock availability. Our team will specify the lead time in the quotation, ensuring clarity on the expected delivery time frame and optimum delivery method for your order.
What is your return policy?
Our return policy varies based on the brand and product purchased, All products to be returned must be unused, with original tags, labels, original box and packaging using the original invoice within maximum 7 days from receiving the products.
Can I cancel my order?
Cancellation of orders is possible before the shipping process begins, and the customer is responsible for any related cancelation cost. Once the order is in transit, any cancellation will be treated as a return and is subject to our outlined return policy.
Why to choose L’AZURDE Industrial Centre?
We have successfully nurtured a reputation for excellence, innovation and commitment to our craft, we pride ourselves on being one-stop solution for all your jewellery manufacturing requirements with a legacy spanning decades.
What is your warranty policy?
Our warranty policy varies for each product and brand. For detailed information about the warranty policy specific to a product, feel free to get in touch with us directly for more details.
Do you provide solutions for jewelry production problems?
Yes, our dedicated team of experts is available to address and troubleshoot any challenges you encounter in jewelry production. We offer customized and efficient solutions to enhance your business. Explore our support services for more details.
Do you have After Sales Service?
Yes, explore the extensive after-sales service we offer, designed to guarantee your satisfaction well beyond the initial purchase. Visit the support services section for more details.
