TERMS OF SERVICE

WELCOME TO L’AZURDE INDUSTIAL CENTER WEBSITE. PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE ("SITE"). THIS SITE MAY BE USED FOR INFORMATIONAL PURPOSES ONLY. BY GIVING CONSENT AND USING THE SITE OR DOWNLOADING MATERIALS FROM THE SITE, YOU AGREE TO FOLLOW THE TERMS AND CONDITIONS ("TERMS OF USE") SET FORTH IN THIS NOTICE. IF YOU DO NOT AGREE TO FOLLOW THESE TERMS AND CONDITIONS DO NOT GIVE CONSENT OR USE OR DOWNLOAD MATERIALS FROM THE SITE.

Terms of Sale

This page sets out the legal terms and conditions (“Terms & Conditions”) under which The L’azurde Industrial Center (together L’azurde Industrial Center” , "we “and "us “or its relevant affiliated company in your territory of residence sell any of the products (“Product(s)”) listed on this website (“Website”) to you (“you”). These terms and conditions are subject to change by us at any time without notice, and accordingly, you must review them before undertaking any new purchase. We seek to comply with international standards in distance-selling and e-commerce at all times and if you have any concerns, please contact us.

Your Quotation

By asking for a quotation for Products through our Website, you are confirming that you intend to inquire about the purchase of those Products. You ask for a quotation for your Products on the Website by clicking the ‘CONTACT US TO ORDER’ button. During the Inquiry process, you will be asked to complete your quotation details. All fields indicated as compulsory must be completed (which includes providing us with a valid phone number, name, city, and country). We will then send you an email confirming receipt, the details of your quotation, and the delivery costs which will be added to the purchase price (if applicable). We reserve the right to change the prices of the product from time to time, in the case of applying promotions or offers on the Products, or if the Products are incorrectly priced. If the actual price of the Products is higher than the price of the Products at the time of ordering, we shall contact you for your instructions regarding the purchase prior to accepting the purchase from our side. All our prices include any VAT. Any VAT or sales tax or any other similar taxes or charges are applicable under the prevailing law. Please note that neither the completion of the online quotation nor our confirmatory email constitutes our acceptance of your order. Our acceptance of your order will take place only upon successful payment of your order. You can review the quotations you have requested and their current status at any 2 time by visiting our website and clicking on “Log In” at the top of the page followed by selecting “Quotation history”. If we cannot supply you with the Products you ordered for whatever reason, we will not process your order and will inform you of this. This may be due to the Products being out of stock or incorrectly priced. If you have already paid for the Products, we will provide you with a full refund on the card used to make the purchase as soon as reasonably possible. We shall not be held liable for any delays in the refund process due to bank procedures.

Delivery

We can only process orders for delivery within countries in which we are permitted to sell the Products. You may opt for the Products to either be delivered to your address or an address of your choosing. Delivery charges and timescales vary depending on the type of Products ordered, the service you select, and the delivery address. Parcels may only be opened after accepting and paying for your order when you opt for the cash- on-delivery payment option. We will try our best to deliver the Products to you by the estimated delivery/collection date set out in our order confirmation email. If we are unable to meet our estimated delivery/collection date, we will contact you as soon as we can with a revised estimated date If you have selected delivery to your address and no one is available at the specified address at the time of delivery, our delivery company will contact you to arrange re-delivery. All risks in the Products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order. Occasionally, the supply of your Products may be delayed or prevented for reasons beyond our control (e.g., material shortages, import delays or higher than anticipated demand). Where this is the case, we will make every effort to keep you informed but shall be under no liability to you for such delay or failure.

Returns Policies

If you are not satisfied with your purchase, you may return the products to L’azurde within 30 days from the date of receipt in Egypt and 15 Days in KSA & UAE.Our return policy varies based on the brand and product purchased, All products to be returned must be unused, with original tags, labels, original box 3 and packaging using the original invoice within maximum 7 days from receiving the products.

Promotional offers

From time to time, we may make available promotional offers on the Website and in such cases, specific terms and conditions will apply. Such offers may be time-limited, and orders may not qualify if they have not been fully processed by you within the stated time period. Promotions where you are eligible for a free item (e.g., buy one get one free), only apply to qualifying items displaying the offer message on their product information pages, and unless the promotions indicate otherwise, apply to the lowest-priced qualifying item. Offers may not be combined with other promotions, offers and voucher codes unless otherwise specifically stated. We reserve the right to amend or terminate a promotion at any time without notice.

Website Terms & Conditions

• Cookies

What are cookies?

Cookies are tiny data files received by your device from a website you visit. They are used to register certain browsing interactions on the Website, storing data that can be updated and retrieved. These files are stored on the user’s device and contain anonymous information that is not harmful to your device. They are used to remember user preferences, such as the language selected, access information or the personalization of a website. Cookies can also be used to register anonymous information about how a visitor uses the Website. For example, which Website the user has navigated from, or whether they have used an advertising “banner” to access the page. You can find more information on cookies at: http://es.wikipedia.org/wiki/Cookie L’azurde Industrial Center(publ.) uses "cookie" technology to enhance and facilitate your visit to L’azurde Industrial Center website. The "cookie" files are sent to your computer and identify you as a unique user and store your personal preferences and technical information. We use: 4 a) Permanent "cookies" (i.e., the cookies remain on your computer until you delete them), and b) Temporary "cookies" (i.e., the cookies last until you close your browser). "Cookies" do not themselves contain or reveal any personal information. If you submit personal information via L’azurde Industrial Center website, information can be linked to the data stored in the cookies. If you do not accept L’azurde Industrial Center (publ.) use of cookies you may change your browser settings so that the browser does not accept cookies (instructions on how to change your browser's cookie settings should be found in the help section in your web browser. If you change the settings, you will not be able to access certain parts of the L’azurde Industrial Center website.

• License

Subject to the terms and conditions set forth in this Agreement, L’AZURDE INDUSTIAL CENTER grants you a non-exclusive, non-transferable, limited right to access, use and display this Site and the materials thereon. You agree not to interrupt or attempt to interrupt the operation of the Site in any way. L’AZURDE INDUSTRIAL CENTER authorizes you to view and download the information ("Materials") at the Site only for your personal, non-commercial use. This authorization is not a transfer of title in the Materials and copies of the Materials and is subject to the following restrictions: 1) you must retain, on all copies of the Materials downloaded, all copyright and other proprietary notices contained in the Materials; 2) you may not modify the Materials in any way or reproduce or publicly display, perform, or distribute or otherwise use or communicate them for any public or commercial purpose; and 3) you must not transfer the Materials to any other person unless you give them notice of, and they agree to accept, the obligations arising under these terms and conditions of use. You agree to abide by all additional restrictions displayed on the Site as it may be updated from time to time. This Site, including all Materials, is copyrighted and protected by worldwide copyright laws and treaty provisions. You agree to comply with all copyright laws worldwide in your use of this Site and to prevent any unauthorized copying of the Materials. Except as expressly provided herein, L’AZURDE INDUSTRIAL CENTER does not grant any express or implied right to you under any patents, designs, trademarks, copyrights, or trade secret legislation.

• User accounts

You might be required to open an account to be able to access certain restricted parts of the Site. In such an event, you must complete the registration 5 process by providing us with complete and accurate information as stated in the applicable registration form. You will also be required to choose a password. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under said account. You agree to notify L’AZURDE INDUSTRIAL CENTER immediately of any unauthorized use of your account or any other breach of security. L’AZURDE INDUSTRIAL CENTER will not be liable for any loss that you may incur as a result of someone else using your password or account.

• User warranties

You represent and warrant that you will use the Site in compliance with this Agreement including the laws and provisions under this Agreement and to comply with all existing and future Site policies and rules. You agree that you will not use the Site to (a) transmit spam or unsolicited communications; (b) pretend to be L’AZURDE INDUSTRIAL CENTER or someone else; (c) forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the Site; (d) misrepresent your affiliation with a person or entity; (e) act in a manner that negatively affects other users' ability to use the Site; (f) engage in activities that would violate any applicable law, (g) post or transmit any material which violates or infringes in any way upon the rights of others or which is unlawful, abusive, defamatory, vulgar or otherwise objectionable or which contains any advertising or solicitation with respect to products or services; (h) collect or store personal data about other users unless specifically authorized by such users, or (i) not adhere to the withdrawal of such authorization as described in (h). If you do not comply with the aforesaid, you may not use the Site, L’AZURDE INDUSTRIAL CENTER shall not be legally bound by this Agreement, and reserves all its legal rights in relation to such non- compliance. If you violate the Terms of use, you are liable to pay compensation for damages caused to L’AZURDE INDUSTRIAL CENTER and its affiliates as a consequence of your actions.

• Changes

L’AZURDE INDUSTRIAL CENTER reserves the right, at its sole discretion, to change, modify, add or remove any portion of this Agreement in whole or in part, at any time. Changes in this Agreement will be effective when notice of such change is posted on the Site. Your continued use of the Site after any change to this Agreement is posted will be considered acceptance of those changes. L’AZURDE INDUSTRIAL CENTER may terminate, change, correct any errors or 6 omissions in any portion of the Site, make any other changes to the Site, the materials, and the products, programs, services, or prices (if any) described in the Site, suspend or discontinue any aspect of the Site, including the availability of any features of the Site, at any time without notice. L’AZURDE INDUSTRIAL CENTER may also impose limits on certain features and services or restrict your access to parts or the entire Site without notice or liability. L’AZURDE INDUSTRIAL CENTER may terminate the authorization, rights, and license given above at any time and, upon such termination, you shall immediately destroy all Materials. Acknowledgment of Intellectual Property Rights You acknowledge that all intellectual property rights (including, but not limited to, copyright, patents, know-how, confidential information, database rights, and rights in trademarks and designs (whether registered or unregistered) in the Site are vested in L’AZURDE INDUSTRIAL CENTER or its licensors. All goodwill and intellectual property rights arising through the use of such intellectual property rights vested in L’AZURDE INDUSTRIAL CENTER shall inure to L’AZURDE INDUSTRIAL CENTER .

• Sharing your Information with L’azurde Industrial Center

Sharing your personally identifiable information enables us to offer you a number of benefits. Using your personal account or other registration will make it easier and more convenient for you to: • Register your quotation so you can receive all the benefits to which your quotation entitles you • Request information specific to your product and interests • Receive personalized messages about special offers and invitations • For easier navigation of L’azurde Industrial Center products • Get notification and information on events and promotions you registered for It will also allow us to conduct market and statistical research to help us develop better products, improve our websites, and to get to know our consumers better. Please note that your personal identifiable information will be stored in a central L’azurde Industrial Center database and may be transferred from your home country to other L’azurde Industrial Center companies around the world, who may communicate with you about our products or special offers. If you do not wish to receive promotions, you can let us know by not accepting consent on the registration form. The information may be administered and handled by carefully selected parties of L’azurde Industrial Center. Except as provided for in the above, this information will not be submitted to any third party except when we have your 7 consent to do so. If you want us to stop sending personalized offers or information, you can let us know by using the opt-out functions provided in e-mail or on your account page. If you want us to remove your details you can let us know by completely deactivating your account. Please note that your personally identifiable information provided for web shop orders or service requests will, unless you also create an account or subscribing to promotions, solely be used to fulfill our obligations to you.

• Information provided by you

Any personally identifiable information you may provide to L’AZURDE INDUSTRIAL CENTER via this site is protected by applicable laws. However, you should not send any confidential or proprietary information to L’AZURDE INDUSTRIAL CENTER via the Site. You agree that any information or materials that you or individuals acting on your behalf provide to L’AZURDE INDUSTRIAL CENTER will not be considered confidential or proprietary. By providing any such information or materials to L’AZURDE INDUSTRIAL CENTER , you fully assign and transfer to L’AZURDE INDUSTRIAL CENTER all intellectual property rights in and to such information and materials, and L’AZURDE INDUSTRIAL CENTER is thereby free to use, reproduce, display, publicly perform, transmit, distribute, modify assign, and license such information and materials, and you further agree that L’AZURDE INDUSTRIAL CENTER is free to use any ideas, concepts or know-how that you or individuals acting on your behalf provide to L’AZURDE INDUSTRIAL CENTER . You further warrant that you shall not provide any information or materials to L’AZURDE INDUSTRIAL CENTER that is defamatory, threatening, obscene, harassing, or otherwise unlawful under whatever applicable law or that incorporates the proprietary material of another. L’AZURDE INDUSTRIAL CENTER reserves the right to, in its sole discretion, remove any information provided by you from the Site.

• Security

You may not: (a) use any device or software capable of interfering with the operation of the Site; or (b) take any action, which imposes a disproportionately large or unreasonable load upon the infrastructure of the Site (such as sending mass emails - "spamming"), or (c) interfere or tamper with the software of the Site or the functionality thereof. This includes putting material on the Site, which is infected with viruses, Trojan horses, time bombs, or other elements that may damage or interfere with the programming structure of the Site.

• Third-Party web sites

L’AZURDE INDUSTRIAL CENTER does not undertake to monitor or review Third Party Site Content nor is L’AZURDE INDUSTRIAL CENTER responsible for the accuracy or reliability of any such third-party web sites. Furthermore, L’AZURDE INDUSTRIAL CENTER may provide on this Site links to Web Sites operated by other entities. If you use these Sites, you will leave this Site. If you visit any linked Site, you do so at your own risk, and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. L’AZURDE INDUSTRIAL CENTER makes no warranty or representation regarding any linked Web Sites or the information appearing thereon or any of the products or services described thereon. Links do not imply that L’AZURDE INDUSTRIAL CENTER or these Site sponsors, endorses, is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo, or copyright symbol displayed in or accessible through the links, or that any linked site is authorized to use any trademark, trade name, logo or copyright symbol of L’AZURDE INDUSTRIAL CENTER or any of its affiliates or subsidiaries.

• External links to the Site

All links to the Site must be approved in writing by L’AZURDE INDUSTRIAL CENTER , except that L’AZURDE INDUSTRIAL CENTER consents to links in which: (i) the link is a text-only link containing only the name " L’AZURDE INDUSTRIAL CENTER " and does not contain any of L’AZURDE INDUSTRIAL CENTER or its licensor's proprietary trademarks; (ii) the link "points" only to www.LIC.com and not to deeper pages;(iii) the link when activated by a user, displays that page full-screen in a fully operable and navigable browser window and not within a "frame" on the linked web site; and (iv) the appearance, position, and other aspects of the link may neither create the false appearance that an entity or its activities or products are associated with or sponsored by L’AZURDE INDUSTRIAL CENTER nor be such as to damage or dilute the goodwill associated with the name and trademarks of L’AZURDE INDUSTRIAL CENTER or its Affiliates. L’AZURDE INDUSTRIAL CENTER reserves the right to revoke this consent to link at any time at its sole discretion.

• Exclusion of implied warranties

Although care has been taken to ensure the accuracy of the information on this Site, L’AZURDE INDUSTRIAL CENTER assumes no responsibility, therefore. The materials may contain inaccuracies and typographical errors. L’azurde does not warrant the accuracy or completeness of the materials, or the reliability of any advice, opinion, statement, or other information displayed or distributed through the site. You acknowledge that any reliance on any such opinion, advice, 9 statement, memorandum, or information shall be at your sole risk. All content is provided "as is" and "as available". L’AZURDE INDUSTRIAL CENTER expressly disclaims any representations or warranties of any kind, express or implied, including without limitation warranties of merchantability or fitness for a particular purpose, non-infringement, or as to the operation of this site or the content. L’AZURDE INDUSTRIAL CENTER does not warrant or make any representations as to the security of this website. You acknowledge any information sent may be intercepted. L’AZURDE INDUSTRIAL CENTER does not warrant that the website or the servers which make this site available or electronic communications sent by L’AZURDE INDUSTRIAL CENTER are free from viruses or any other harmful elements. All such representations, warranties, and conditions are excluded except to the extent that law prohibits their exclusion.

• Limitation of liability

In no event shall L’AZURDE INDUSTRIAL CENTER be liable for any direct, indirect, consequential, punitive, special or incidental damages (including, without limitation, damages for loss of business, contract, revenue, data, information or business interruption) resulting from, arising out of or in connection with the use of, or inability to use this site or the content or out of or in connection with this agreement, even if L’AZURDE INDUSTRIAL CENTER has been advised of the possibility of such damages. In addition to the terms set forth herein, in no event shall L’AZURDE INDUSTRIAL CENTER be liable for any errors, inaccuracies, omissions, or other defects or untimeliness or unauthenticity of any information contained in this site.

• Duty to mitigate losses

Without prejudice to limitation of liability set forth herein, you shall take all reasonable steps to mitigate your loss arising in relation to any claim or action (whether for negligence, breach of contract, or otherwise), which you may bring against L’AZURDE INDUSTRIAL CENTER .

• Notices

All references to "writing", "notices", and "notification" and all similar ends related expressions shall cover electronic methods of communication (for instance, e- mail) provided that the party relying on the communication retains acceptable evidence that the communication was sent and received.

• Time bar and severability

Any cause of action you may have with respect to your use of the Site must be commenced within one (1) year after the claim or cause of action arises. If for 10 any reason a court of competent jurisdiction finds any provision of the Agreement or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to affect the intent of the Agreement, and the remainder of this Agreement shall continue in full force and effect. Any cause of action arising from the utilization of the Site must be initiated within one year from the date on which the claim or cause of action accrues. In the event that a court of competent jurisdiction determines any provision of this Agreement, or any portion thereof, to be unenforceable, said provision shall be enforced to the maximum extent permissible to effectuate the intent of the Agreement. The remainder of this Agreement shall continue to be in full force and effect.

Applicable Law and Competent Court

These Terms and Conditions, the Agreement, and the utilization and access to L’AZURDE INDUSTRIAL CENTER shall be exclusively governed by, and construed in accordance with, the laws of Saudi Arabia. In the event of any concern or dispute regarding the Service, you agree to initially attempt to resolve the matter informally by contacting L’AZURDE INDUSTRIAL CENTER. Any dispute arising out of or in connection with these Terms and Conditions, the Agreement, and the use of and access to the Services shall be exclusively settled by the competent court in Riyadh, Saudi Arabia.

• Product warranty and lifecycle

Our products’ Products expected lifetime is as per the manufacturer’s warranty and is different from one item/brand to the other. “Product’s expected lifetime” is the shortest period of time during which we guarantee the availability of spare parts and maintenance (including the warranty period), and the operating period can extend to a much longer period of time.